Monthly Archives: April 2013

THE COST OF GETTING THAT NEW CUSTOMER

So, you got a new customer? Congratulations! But have you stopped to think what just that new customer cost you? Perhaps you should wait on passing the champagne around till you consider the matter carefully. “You can’t manage what you … Continue reading

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GETTING APPRECIATION FOR YOUR WORK

“Thank you.” These are the two most powerful words an employer can use to motivate his people. But they are often just used mechanically, not as if they meant to show real appreciation. But look at the power of those … Continue reading

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