Of course, it does. Right? Hospitality is a term commonly used to describe services of hotels, upscale restaurants & bars, hospitals, showrooms, etc. Applying that term to office space especially serviced office space is something new and it is trending.
What is serviced office space?
To put it in simple words, serviced office spaces is an environment created for businesses to grow and allow individuals to flourish. The setting offers a wide range of high-quality, fully furnished office spaces exclusively designed for individuals, consultants, freelancers, small and medium-sized companies to large corporations.
As of today, serviced office space market is growing rapidly. In the past decade, the number of service providers has increased, triggering competition and generating a win-win situation for businesses. Competition can benefit businesses to save a few thousand every month, but competition does not guarantee ‘hospitality’.
However, times are changing so are choices of enterprises – local or multinational. entrepreneurs, SMEs, and large corporations are ready to spend in lieu of personalized service through full-featured workplaces. All they want is precise workspaces. Nothing more, nothing less, and anything that lacks grace is a waste of premium resources.
We at DBS India explored and worked on the emotional value attached with hospitality vis-a-vis expectations of our clients. The results were overwhelming and our research concluded on this – Hospitality is Priceless. No amount of money can ensure top-class service.
Continue reading. Know what differentiates Team DBS from others.
• Client Servicing:
If there’s anything that makes DBS proud is our ‘Client Servicing Team’. The team is not busy, but always available to ease the working of clients. The team ensures to attend critical issues to even the smallest service request.
• TAT/Turnaround Time:
The essence of our extended hospitality. For example, imagine spending one hour waiting for a revert/update on something that can be answered within 5 minutes. Team DBS has excelled in delivering within the committed turnaround time.
If TAT is essence of hospitality, courteous staff is the soul. It begins with floor staff to admin department, sales to accounts, executives to managers, in short, serviced office space breathes professionalism only when the staff is courteous, ready to listen and solve issues bothering the clients.
• Business Support:
Our true identity. DBS is equipped with exceptionally experienced team of professionals offering complete business support right from reception services to administrative and secretarial support, security to housekeeping, travel desk to staffing solutions.
To conclude, we strongly believe, providing excellent first-hand experience to customers guarantees loyalty in addition to confirmed referrals. And that excellent first-hand experience comes to reality only when two humans interact, see, and hear each other. So, right attitude can create wonders in hospitality.