So you are in business now and actually have your own office. Congratulations! Now’s the time to think of the basic office supplies you need to get your business running smoothly from Day One. Set aside a reasonable budget for these essentials. It will pay off in time and bother saved. Let’s start with your desk. You need a functional desk and a comfortable office chair for the long hours you will be working. Shop around and get the best you can afford. If you have the space, a small couch and side table for visitors is a thoughtful addition. […]
Most companies need a conference or meeting room. The question is, should a conference room be only for conferences? That would be limiting its usage, which is why we often see conference rooms being left empty for a long time, taking up precious space. But a conference room can play multiple roles. DBS business centers have conference and meeting rooms that are fully furnished and equipped and can easily be re-configured for different purposes. They can be used for board meetings as well as for formal presentations. Here the DBS team can provide all the back-up support you need with […]
There are some organizations that put employee training and development on the back burner. They do not see an immediate benefit and view investing in their employees as more optional than essential. They do not see the expense as worth their while. They would be making a costly mistake. Investing in your employees will actually give you a great ROI. But getting the most from investing in your employees needs careful consideration. Think about what outcomes you would want to get from training your employees. What would change in the business or in the behavior or performance of employees as […]
International Customer Week has just been celebrated in organizations across the world (and in DBS India as well), putting a hot focus on the key to success – the customer. Much has been said and written about customer satisfaction. In today’s highly competitive world, customer satisfaction should be taken for granted. What is really needed is customer delight. Follow this Rule of Five to make that all-important transformation to happier customers who keep returning to you.. 1.Humanize your customer service In the digital age there are fewer face-to-face interactions with customers. What’s more, dissatisfied customers find a sympathetic forum for voicing complaints on social media […]
Many offices utilize precious office space for meeting and conference rooms only to discover that they don’t require them as much as they thought. Like guest rooms in a home, they are under-utilized but still need to be maintained and cared for. If you identify with this scenario, you may need to make a hard decision: rent a meeting or conference room instead of setting one up in your office taking up space that could otherwise be used for additional offices or your expansion plans. Hiring a conference or meeting room as and when you require it, makes good business sense. Businesses today require well-equipped […]
At the heart of a successful business are satisfied customers. Growing that customer base is a challenge. But it can be done. Here are some tips that you can adopt to help your business grow. 1. Focus on the right customers and do everything you can not only to keep them but keep them delighted. They can be great endorsements for your business. 2. Stay connected with these customers. Offer extra value – go beyond the boundaries of your own products or services. 3. Ask for referrals and testimonials. Graciously accept their appreciation but also ask if […]
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